10 Reasons Your School Needs
Managed IT Services

What is Managed IT, and why you need it.

WHat is a Managed IT Service?

With the ever increasing reliance on the Internet and Technology in schools, Managed IT services are much more than a 3rd party fixing your server and laptops when they break.

Managed Service Provider (MSP) like PrimaryTech can proactively monitor, support, and maintain your entire IT network, providing regular audits, reports and assessments.

A Managed IT Service is designed to take the worry away from your school, helping to improve the classroom experience and streamline your processes, without compromising on reliability, security, performance or cost.

managed it services

Why do you need Managed it?

#1 Focus on Teaching and Learning

The primary goal of your school is to provide the best learning environment for your students. A school with aging, faulty technology causes both frustration to students trying to learn, and staff trying to teach.

A Managed IT Service eliminate the stress of resolving these technology issues, trusting an MSP like PrimaryTech to proactively monitor and fix issues, allowing you to focus on what matters – teaching and learning.

#2 more cost-effective than a dedicated IT Manager

Running dedicated in-house IT resources usually means at least a full-time IT Manager is needed, and sometimes a whole team of IT specialists.

The national average salary for an IT Manager alone is £51,289 per year in the United Kingdom (Data from Glassdoor 2022)

With a Managed IT Service, you pay a fraction of this cost and have access to a whole team of IT specialists.

#3 Reliable support with redundancy

The education industry is host to specialist software, unique student policies and many high levels of dependency and security. You become heavily reliant on your IT Manager to provide this, but inevitably they need a holiday from time to time, leaving you without the skills and support you need.

MSPs build their teams with failover and redundancy in mind, with multiple technicians, expert knowledge, and policies and procedures in place for when things don’t quite go to plan.

#4 24/7 Assistance

Your IT infrastructure runs 24/7, but your IT Manager works 9 to 5. If a teacher’s working late on a Friday and can’t access their work files from home, it may have to wait until Monday.

MSPs have measures in place to fix and protect IT network’s in event of failure 24/7, often having dedicated staff on call in case of serious incidents.

#5 All-inclusive bill

You’ve paid the electric bill, the internet server provider, the server licences, the email licences, but one thing slipped through the net – the domain name renewal, and all your emails are now temporarily down.

Bills come in from different suppliers at different times for different amounts, and it’s often a headache keeping on top of everything.

A MSP can provide a single predictable monthly bill, so you know exactly how much you’re paying, and when it needs paying. No unexpected bills, costly maintenance fees, or expensive upgrade costs.

Download our free guide to Managed Service Providers

A good MSP should enable educators to adapt and thrive in the ever-changing digital landscape, unlocking the future potential that technology brings to all.

Help your school get the most out of technology our FREE guide to Managed Service Providers.

#6 proactive monitoring

Proactive monitoring recognises when things aren’t quite as they’re meant to be and aims to resolve it automatically, or by alerting a technician. This often means problems are resolved before a user even notices a drop in performance.

Sophisticated monitoring can detect security threats as well, as performance drops, at the very early stages, with the aim to mitigate risk and down time.

#7 Increased Service Levels

With a team of industry experts, proactively monitoring and supporting 24/7 , performance across the entire IT infrastructure undoubtably improves.

Most MSPs provide high service level agreements (SLAs), guaranteeing that support requests and fixes are done in a timely manner.

#8 Experts in School IT Running your Network

Managed IT Services gives you access to a team of highly skilled IT specialists. You may only need a particular skill once, so having this team as an extension of your own, instead of spending hundreds of pounds on training, can be invaluable.

In addition to this, MSPs like PrimaryTech offer expertise in the education industry as well as IT. Having experience of applying often complex corporate IT services to the teaching environment can be a challenge in itself. Having the right MSP with these skills means your school doesn’t just adapt, but thrives in the ever-changing digital landscape.

#9 Disaster Recovery & continuity

Your IT Infrastructure is at the heart of your schools teaching and learning experience. Never has it been so important to deliver reliable and consistently high performance.

MSPs give that high level of resilient and redundancy through secure, remote based systems, ensuring your network and your data is always safe.

#10 Future plan your Technology refresh

Having such a wide range of users in a school, along with heavy reliance on IT equipment, often means the technology becomes outdated, broken or obsolete far quicker than other industries. Having a technology refresh plan is vital to avoiding big repair or replacement bills.

A proactive MSP works closely with you to provide a clear technology refresh plan and overall IT strategy. This is then used to make informed decisions on new technology, ultimately leading to higher performance, cost savings, and an excellent teaching and learning environment.

Managed Services by PrimaryTech

PrimaryTech is a trusted Managed Service Provider (MSP) for ambitious schools wanting to adapt and thrive in the ever-changing digital landscape.

We have over 13 years experience, working with hundreds of schools and businesses, and have developed many trusted and valued partnerships with leading IT suppliers.

By providing bespoke Managed IT Services, we provide the right level of support and service to every school and business, solving the toughest of IT challenges.

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