Customer Fees

Additional Service Fees

ICT Support, Managed Service & Managed Service+ Digital Education Support:

Remote Support: £50 Per Hour

Onsite Support: £80 Per Hour

Digital Education Support:

Remote Support: £80 Per Hour

Onsite Support: £160 Per Hour

Raise a ticket with the support teams either by telephone, email, support portal or live chat.

The support team will analyse your ticket and assign your customer SLA.

A member of the support team will either attend site or provide a quicker resolution via remote support.

To allow us to continuously improve our service, you may be asked to complete a short survey.

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