Customer Support

Quick steps to support

Raise a ticket with the support teams either by telephone, email, support portal or live chat.

The support team will analyse your ticket and assign your customer SLA.

A member of the support team will either attend site or provide a quicker resolution via remote support.

To allow us to continuously improve our service, you may be asked to complete a short survey.

You may have been asked by a member of our support team to do one of the following:

In the bustling landscape of Hull and East Yorkshire, local businesses, especially SMEs, are constantly striving for efficiency,...

The familiar pang of panic hits. Your critical system has gone down. Staff are staring blankly at screens,...

The buzz around Artificial Intelligence (AI) has been undeniable, and nowhere is its potential, and indeed its challenges,...