Raise a ticket (Managed Service, Managed Service+ or Digital Education Support)
Telephone: 01482 420165 option 1
IT Support: firstname.lastname@example.org
Digital Education Support: email@example.com
You may have been asked by a member of our support team to do one of the following:
Quick steps to support
Raise a ticket
Raise a ticket with the support teams either by telephone, email, support portal or live chat.
The support team will analyse your ticket and assign your customer SLA.
A member of the support team will either attend site or provide a quicker resolution via remote support.
To allow us to continuously improve our service, you may be asked to complete a short survey.
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