Customer Support

Raise a ticket (Managed Service, Managed Service+ or Digital Education Support)

Telephone: 01482 420165 option 1

IT Support: support@primarytech.co.uk

Digital Education Support: des@primarytech.co.uk

You may have been asked by a member of our support team to do one of the following:

Quick steps to support

Raise a ticket with the support teams either by telephone, email, support portal or live chat.

The support team will analyse your ticket and assign your customer SLA.

A member of the support team will either attend site or provide a quicker resolution via remote support.

To allow us to continuously improve our service, you may be asked to complete a short survey.

St Cuthbert’s Roman Catholic Multi Academy Trust comprises eight schools working together to provide the best opportunities for...

Want to take part in an exciting new opportunity that benefits both pupils and staff? Sign up to...

We offer a range of services from ‘one off’ support, right up to a managed service incorporating CPD...