Technology only works when your people do.
The best systems in the world don't help if your team can't use them confidently, or can't spot a phishing email. We deliver practical, jargon-free training for businesses and schools: cyber awareness, Microsoft 365 and Google Workspace skills, and AI done safely.
Get more from the technology you have.
Most organisations use a fraction of what their software can do. People muddle through, work slows down, and expensive licences sit half-used while a quiet skills gap holds everyone back. Good training changes that: it turns the tools you already have into real productivity, helps your people work with confidence, and closes the human security gaps too. High impact, low cost, and it sticks.
Get real value from the tools you already have.
Most software spend is wasted not because the tools are wrong, but because people were never shown what they can do. We run practical, role-based training across Microsoft 365 and Google Workspace, Teams, SharePoint and Outlook, or Drive, Docs and Meet, so your team works faster, collaborates better, and your licences finally earn their keep.
Practical, role-based training that turns everyday software into real productivity.
Microsoft and Google certified, for business and education.
Our training is delivered by Microsoft and Google certified trainers, accredited by the platform owners themselves. We work fluently across both ecosystems, including Microsoft Education and Google Education, which makes us a natural fit for schools and trusts as well as businesses.
- Microsoft certified trainers, across Microsoft 365 and Microsoft Education
- Google certified trainers, across Google Workspace and Google Education
- Equally confident in both ecosystems, whichever you run
- A strong fit for schools and trusts, as well as businesses
Copilot and Gemini, used with confidence.
AI assistants only help if people know how to use them well. We train your team on Microsoft Copilot and Google Gemini equally, so they get safe, practical value from whichever sits in your suite: the right prompts, the right tasks, and a clear sense of what to keep out of public tools.
See our AI Solutions serviceWe train on Copilot and Gemini equally, so your people get real value from AI, safely.
The human side of security, covered too.
Training is not only about productivity. Your people also see the phishing emails, choose the passwords and handle the data, so we build the right instincts with practical, jargon-free sessions and simulated phishing campaigns, and give you the evidence for insurers and certification.
- Security awareness training that people actually remember
- Simulated phishing to test and build good habits
- Evidence and reporting for insurance and Cyber Essentials
- Tailored for your sector, business or education
Skills that make the difference.
Microsoft 365 & Google Workspace
Getting real value from the tools you already pay for, Teams, SharePoint, Outlook, Drive and the rest, used properly.
Microsoft & Google Education
Microsoft and Google certified trainers, delivering across Microsoft Education and Google Education, with CPD-friendly pathways for schools and trusts.
AI Tools, Used Safely
Hands-on Copilot and Gemini training, with the guardrails to use them confidently. (See AI Solutions.)
Cyber Security Awareness
Spotting phishing, handling data safely, strong passwords and MFA, the everyday habits that stop most attacks.
New-Starter Onboarding
Get new team members productive and security-aware from day one, with a consistent grounding in your systems.
On-Site or Online
Delivered however suits you, in person at your site, or online for teams anywhere.
Trusted across every sector.
Frequently asked questions.
Does PrimaryTech offer standalone IT training, or only for managed clients?
Training is available both as a standalone service and as exclusive training and CPD pathways for our managed clients, including a specific teacher CPD pathway for education. Our trainers are Microsoft and Google certified across Microsoft 365, Google Workspace, and the Microsoft and Google Education platforms, delivered on-site or online.
What kinds of training do you provide?
We provide role-based digital skills training (Teams, SharePoint, Outlook, Drive, Docs, Meet), AI skills training on Copilot and Gemini, cyber security awareness training with simulated phishing, and new-starter onboarding. For schools we offer CPD-friendly pathways, and for all clients we can provide evidence and reporting for insurance and Cyber Essentials.
Can training help us meet Cyber Essentials or insurance requirements?
Yes. Our cyber awareness training includes simulated phishing and produces evidence and reporting that supports insurance requirements and Cyber Essentials, covering phishing, data handling, passwords and MFA. It turns your staff from your biggest security risk into your first line of defence.
Do you offer training for teachers specifically?
Yes. We provide a specific teacher CPD pathway for education, delivered by Microsoft and Google certified trainers across the Microsoft Education and Google Education platforms. Training is CPD-friendly and available on-site or online, covering everything from core digital skills to using AI safely in the classroom.
Can you train our staff to use AI tools safely?
Yes. We train teams to use Copilot and Gemini effectively and safely, as part of a training-led approach to AI adoption that includes usage policies and keeping your data out of public models. The aim is practical, confident use of the AI tools you already have, without the risk.
Ready to get more from your technology?
Start with a conversation about where training could make the biggest difference for your team. Honest, practical, no obligation.